Consumers within the meaning of § 13 BGB have the right to cancel the online shop ("Shop") operated by Ulrike Poelk on the website http://www.ulrikepoelk.de/ within fourteen days without giving any reason.

The cancellation period is fourteen days from the conclusion of the contract in accordance with section 3.4. of the General Terms and Conditions ("GTC") applicable to the shop, but no later than upon receipt of the goods.

In order to exercise your right of cancellation, you must inform Ulrike Poelk, Dresdener Str. 26, 10999 Berlin, Germany ("Seller"), Tel.: 0160/92219941, E-Mail: mail@ulrikepoelk.de of your decision to cancel the contract concluded with the Seller by means of a clear declaration (e.g. a letter sent by post or e-mail). You can use the attached cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

The right of cancellation does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of cancellation does not apply to contracts for the supply of goods whose price depends on fluctuations in the financial market over which the trader has no control and which may occur within the cancellation period.
The right of cancellation does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded. 

To cancel the contract, you can use the following form by filling it out and sending it to us.

To

Ulrike Poelk
Dresdener Straße 26
10999 Berlin
Berlin, Germany
E-mail: mail@ulrikepoelk.de

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods

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Ordered on (*) --------------- / received on (*) ----------------

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Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only for notification on paper)

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Date(s)

(*) Delete as appropriate